The inspection produced a PDF — fifteen pages, sixty photos, findings labeled "monitor," "service," "further evaluation." Most owners do one of two things with it: fixate on the scariest-sounding line, or file it away unread. Both waste the document. Reading a report well is a small skill, and it's mostly vocabulary and sorting.

The vocabulary

Sort into four buckets, not page order

Reports are organized room by room, which is how a building gets inspected but not how work gets done. Re-sort every finding:

Build the punch list

A hairline crack that's unchanged across three inspections is a note; the same crack, widened, is a project.

The feature nobody uses

The most valuable thing a report can do isn't in any single report — it's comparison with the last one. This is the logic behind keeping inspections in a running condition record rather than a folder of PDFs — it's what a care service like Kept builds — but even two dated reports side by side beat one.

The report isn't the deliverable. The deliverable is the sorted list it becomes: four buckets, grouped by trade, with dates attached.